How to Close FAB Account in 2025? Fees, Steps, and Solutions

Are you wondering how to close your FAB bank account securely and quickly? Whether you’re switching banks, relocating, or no longer need the account, understanding the process can save you time and prevent unnecessary issues.

In this easy guide I will walk you through every step, highlight potential challenges, and provide solutions for a hassle-free experience.

How to Close FAB Account? (Quick Answer)

To close your FAB account, use the FAB Mobile App by selecting “Close Account” under Services. If unsuccessful, visit a branch with valid ID and settle all dues. FAB processes closures within 24 hours once requirements are met.

How to Close FAB Bank Account in 2025? Steps to Close a FAB Account

1. Using the FAB Mobile App

FAB offers a convenient option to close your account directly through its mobile app. Follow these steps:

• Log Into the App: Use your login credentials to access the FAB Mobile App.
• Go to Services: Select the “Services” option from the menu.
• Choose Account Closure: Select “Close Account” under the Account section.
• Submit Your Request: Confirm your choice to close the account.

Processing Time: The app typically processes account closures within 6 to 24 hours. If successful, you’ll receive a confirmation notification.

2. When the Mobile App Request Fails

In some cases, account closure requests made through the app may fail. You might see an error message such as:

“We are unable to process your request due to internal bank procedures. Please visit the nearest FAB branch for assistance.”

This usually happens when:

• The account has pending loans, debts, or credit card dues.
• There are incomplete transactions or unresolved issues.
• The request doesn’t meet FAB’s internal policies.

3. Closing Your Account at a FAB Branch

If the app option isn’t available or fails, visit your nearest FAB branch to complete the process.

Documents You Need:

• A valid Emirates ID or passport.
• Your FAB debit card and any unused cheque books.
• Supporting documents confirming no outstanding loans or dues.

Steps at the Branch:

1. Speak with a bank representative and request an Account Closure Form.
2. Complete the form and provide your documents.
3. Clear any outstanding balances or pending dues.
4. Submit your request and wait for confirmation from the bank.

Why Account Closure Requests May Fail?

Several factors can prevent your account closure request from being processed. These include:

1. Outstanding Obligations: Any unpaid loans, credit card bills, or overdrafts must be cleared before your account can be closed.
2. Pending Transactions: Incomplete transactions or holds on funds can delay the process.
3. Dormant Accounts: Accounts that have been inactive for a long time may require additional verification at a branch.

Automatic Account Closure for Inactive Accounts

If your account balance remains zero or negative for 60 consecutive days, FAB may close your account automatically. Before this happens, FAB typically sends a notification, allowing you to take action. In such cases:

• Any linked debit cards and cheque books will also be deactivated.
• To avoid auto-closure, maintain a positive balance or complete at least one transaction.

What is the FAB Bank Account Closure Fees?

Closing a First Abu Dhabi Bank (FAB) account may incur fees, depending on the type of account and how long it has been active.

• Personal Accounts: Fees apply if the account is closed shortly after opening. Contact FAB for specific details.
• Business Accounts: Fees vary by type:
  • Basic Account: AED 150
  • Business Advantage Account: AED 250
  • Business Preferred Account: AED 500
  • Merchant Account: AED 150
  • Call Account: AED 150

Always check FAB’s official fee schedule for the latest updates.

How to Resolve Issues with Account Closure?

If you face difficulties closing your account, here’s what you can do:

1. Visit a FAB Branch: Speak directly to a bank representative. Bring all required documents and explain your situation.
2. Contact Customer Care: Call FAB’s helpline at 600 525 500 (UAE) or +971 2 681 1511 (international) for assistance.
3. Check Account Status: Ensure there are no pending dues, active loans, or unresolved transactions linked to your account.

Benefits of Closing an Unused Account

Closing an unused account is a good financial practice. It helps you:

• Avoid unnecessary maintenance fees.
• Prevent fraud risks associated with dormant accounts.
• Simplify financial management by reducing the number of accounts.

Frequently Asked Questions

Q. Can I close my FAB account online?

No, FAB requires account holders to visit a branch for account closure in most cases. However, the mobile app provides an option that works for some customers.

Q. How long does it take to close a FAB account?

Account closures via the app typically take 6 to 24 hours. For branch requests, processing times may vary depending on documentation and dues clearance.

Q. What should I do if my closure request fails?

Visit a branch with your Emirates ID and necessary documents. Alternatively, call FAB customer care for guidance.

Q. Are there fees for closing a FAB account?

Yes, fees may apply, especially for accounts closed within 12 months of opening. Business account fees range from AED 150 to AED 500.

Q. What happens to inactive accounts?

Accounts with zero or negative balances for 60 days may be closed automatically. FAB notifies customers before initiating closure.