How to Contact FAB Customer Service?

Have you ever wondered how to get quick help from First Abu Dhabi Bank (FAB) when you need it most? Whether it’s about your account, a service inquiry, or a technical issue, knowing the right way to contact FAB can save you time and stress.

In this guide, I’ll show you all the ways you can reach FAB customer service efficiently.

How to Contact FAB Customer Service in 2025? (Quick Answer)

To contact FAB customer service, call 600 52 5500 (UAE) or +971 2 6811511 (International). Visit their website for online support or the nearest branch for face-to-face help. For digital wallets or Islamic banking, use dedicated lines like 600 543 329 and 800 2200 respectively.

Comprehensive Guide to Contacting FAB Customer Service

FAB provides multiple channels for customers to resolve their queries, from phone support to online assistance. Below, we’ll break down each option in detail, ensuring you have the information you need.

1. Customer Service Phone Numbers

Phone support is one of the fastest ways to get help. FAB has dedicated numbers for various services, ensuring you’re connected to the right department. Here’s a detailed table for easy reference:

Service	Phone Number (UAE)	Phone Number (International)
General Customer Service	600 52 5500	+971 2 6811511
National Housing Loan	600 560 137	+971 2 4996111
e-Dirham	600 500 201	+971 2 4996125
Ratibi	600 522 298	+971 2 4996279
Payit	600 543 329	+971 2 4996411
POS Services	02 410 4888	+971 2 4104888
FAB Islamic Banking	800 2200	+971 2 4996299

2. Visiting a FAB Branch or ATM

If you prefer face-to-face assistance, you can visit a FAB branch. Their Head Office is located at:

• First Abu Dhabi Bank
  Al Qurm – Business Park
  P.O. Box 6316,
  Abu Dhabi, United Arab Emirates

To find the nearest branch or ATM, FAB offers a Branch Locator Tool on their official website. This ensures you can quickly access physical support services.

3. Online Customer Support Channels

FAB provides robust online support options for convenience:

• FAB Mobile App: The app allows you to manage accounts, access services, and even contact support directly.
• Official Website Support: Visit FAB’s website for detailed FAQs and support forms.
• Email Assistance: Use the contact form on the website to send inquiries and receive responses within 1-2 business days.

4. Social Media Assistance

FAB is active on platforms like Twitter, Facebook, and LinkedIn. You can message their official accounts for basic inquiries or updates.

5. Specialized Services Contact Information

Certain services have dedicated support lines:

• National Housing Loan: For housing-related queries, dial 600 560 137 (UAE) or +971 2 4996111 (International).
• Payit Wallet: For digital wallet issues, call 600 543 329 (UAE) or +971 2 4996411 (International).
• Islamic Banking: FAB Islamic customers can reach support at 800 2200 (UAE) or +971 2 4996299 (International).

6. Additional Resources

FAB offers multiple self-service options for quick problem resolution:

• ATM Services: Check balances, deposit cash, and transfer funds.
• Chatbot Assistance: Get instant help via FAB’s chatbot on their app or website.
• Help Center: The FAB Help Center features comprehensive guides on topics like account management and technical troubleshooting.

Frequently Asked Questions

Q. How can I contact FAB customer service for urgent issues?

Call their general support line at 600 52 5500 (UAE) or +971 2 6811511 (International) for immediate assistance.

Q. What are FAB’s customer service hours?

Phone support is available 24/7 for general inquiries. Specialized service lines may have specific operating hours.