How to Enable International Transactions on Your FAB Debit Card?

Are you planning an overseas trip or making international purchases but unsure how to enable international transactions on your FAB Debit Card? If so, you’re not alone.

Many FAB cardholders find themselves confused about how to activate international transactions, especially when traveling abroad or shopping online from foreign retailers.

In this article, I will walk you through everything you need to know to enable international transactions on your FAB Debit Card. Let’s simplify the process so you can manage your card effortlessly and make the most of it during your travels or international online shopping. FAB (First Abu Dhabi Bank) offers various debit cards to cater to the needs of its customers, from basic to premium cards.

How to Enable International Transactions on Your FAB Debit Card? (Quick Answer)

Enabling international transactions on your FAB Debit Card is a straightforward process. You need to request the bank to activate the international payment option. This can typically be done via FAB’s mobile app, internet banking, or by visiting a branch. Alternatively, you can call their customer service for immediate assistance. Keep in mind that international transactions may also be subject to certain security settings or restrictions based on your account type and card settings.

Understanding FAB Debit Cards

First, let’s understand what a FAB Debit Card is and how it functions. These cards allow users to access funds directly from their checking or savings accounts for daily purchases, withdrawals, and transfers.

Key features of FAB Debit Cards include:

• Worldwide Acceptance: FAB Debit Cards are affiliated with major global payment networks like Visa and Mastercard, meaning they are accepted worldwide.
• Online Shopping: These cards can be used for online shopping, both locally and internationally.
• Contactless Payments: Many FAB Debit Cards come with contactless payment options for quicker transactions.
• Security: The cards are equipped with chip and pin technology for secure payments.

If you hold a FAB Debit Card, enabling international transactions ensures that you can use it globally for various purposes, from buying products in foreign currencies to making withdrawals at ATMs abroad.

How to Enable International Transactions on Your FAB Debit Card?

To use your FAB Debit Card for international transactions, you need to enable the international payment option. There are a few ways to do this, and each method is simple and quick. Here are your main options:

1. Enable Through FAB Mobile App

One of the most convenient ways to activate international transactions is via the FAB mobile app. Here’s a step-by-step guide:

• Step 1: Open the FAB mobile app and log into your account.
• Step 2: Go to the “Cards” section in the app.
• Step 3: Select the debit card you want to activate for international transactions.
• Step 4: Look for an option that says “Activate International Transactions” or something similar.
• Step 5: Follow the on-screen prompts to enable the feature. This may include entering a PIN or verifying your identity through OTP (One-Time Password).
• Step 6: Once activated, you’ll receive a confirmation message, and your card will be ready for international use.

2. Enable Through FAB Internet Banking

If you prefer using your computer, FAB Internet Banking is another option for enabling international transactions:

• Step 1: Log in to your FAB Internet Banking account.
• Step 2: Navigate to the “Manage Cards” section.
• Step 3: Select your debit card.
• Step 4: Find and select the option to enable international payments.
• Step 5: Confirm the change by entering any required security information or verifying via OTP.
• Step 6: You’ll get a confirmation once your card is ready for international use.

3. Enable by Calling FAB Customer Service

If you prefer direct assistance or face issues with the app or internet banking, you can call FAB’s customer service:

• Step 1: Call FAB customer service at the number provided on their website.
• Step 2: Speak with a representative and request the activation of international transactions on your debit card.
• Step 3: Verify your identity as requested by the representative.
• Step 4: Once your request is processed, they will inform you that international transactions are now enabled.

4. Enable at a FAB Branch

For customers who prefer face-to-face interaction, visiting a FAB branch is also an option:

• Step 1: Visit any FAB branch near you.
• Step 2: Go to the customer service desk and request the activation of international transactions for your debit card.
• Step 3: Present identification and your debit card as needed for verification.
• Step 4: The representative will process your request, and your card will be enabled for international use.

Important Points to Consider Before Enabling International Transactions

Before you activate international transactions on your FAB Debit Card, there are a few factors to consider:

1. Security Settings

FAB places security measures to protect cardholders from fraudulent activity. Enabling international transactions might require you to update your security settings. Ensure that your card has the necessary security features, such as a PIN and OTP-based verification, for secure transactions abroad.

2. Daily Transaction Limits

Depending on your account type, there may be limits on how much you can spend or withdraw daily while abroad. Be sure to check these limits to avoid any inconvenience during your travels.

3. Currency Conversion Fees

While making international purchases or withdrawals, your bank may charge a currency conversion fee. This is important to be aware of, as it can impact the total cost of your transaction.

4. ATM Withdrawals Abroad

If you plan to withdraw cash from ATMs abroad, you may face withdrawal fees. Be sure to check the ATM withdrawal limits and fees associated with your FAB Debit Card.

5. Using the Card for Online Shopping

Your FAB Debit Card can be used for international online purchases, but ensure that your card is enabled for online payments. Many FAB cards require additional security measures, such as 3D Secure, for international online transactions.

Troubleshooting Issues When Enabling International Transactions

While enabling international transactions on your FAB Debit Card is usually straightforward, you may encounter some issues. Here are a few common problems and their solutions:

1. Card Not Accepted Internationally

If your card is not being accepted abroad, ensure that the international transaction option is correctly enabled. Sometimes, there may also be restrictions based on the country or merchant. Contact FAB customer service to resolve this issue.

2. Error Messages During Online Transactions

In some cases, online transactions may fail due to security settings or insufficient funds. Ensure that your card is activated for online use, and your account has sufficient balance for the transaction.

3. Foreign Transaction Fees

Some customers may be surprised by foreign transaction fees. Always check the terms and conditions of your card for any hidden fees, such as currency conversion or international service fees.

4. Transaction Declined

If a transaction is declined while traveling, check if there are any security restrictions on your card or whether the international transaction limit has been reached. Contact customer support for clarification.

Key Benefits of Enabling International Transactions on Your FAB Debit Card

Enabling international transactions on your FAB Debit Card offers several benefits, making it a versatile tool for traveling and online shopping:

1. Global Access

Once enabled, your FAB Debit Card can be used at millions of locations worldwide, whether you’re shopping at a foreign retail store, booking flights, or paying for a hotel stay.

2. Convenience

With an activated debit card, you don’t have to carry large amounts of cash. Simply use your card to make payments and withdrawals as needed.

3. Secure Transactions

Using your FAB Debit Card for international payments ensures that you benefit from the security features offered by the bank, such as fraud protection and PIN security.

4. Currency Conversion

When making purchases in foreign currencies, FAB’s systems will automatically convert the amount into your home currency, making transactions smoother and more convenient.

Frequently Asked Questions

Q. How long does it take to enable international transactions on my FAB Debit Card?

Enabling international transactions typically takes only a few minutes if done through the mobile app or internet banking. If you call customer service or visit a branch, the activation process might take up to 1-2 business days.

Q. Will I be charged extra fees for international transactions?

Yes, FAB may charge foreign transaction fees for purchases made abroad. These fees can vary depending on the type of transaction and the cardholder’s account type. Always check the terms and conditions for specific fees.

Q. Can I use my FAB Debit Card for international online shopping?

Yes, once international transactions are enabled, you can use your FAB Debit Card for online shopping on international websites. Ensure your card is set up for online payments and that you have sufficient funds for the transaction.

Q. How do I disable international transactions on my FAB Debit Card?

If you no longer need to use international transactions, you can disable this feature by accessing your account through the mobile app, internet banking, or contacting customer service.

Q. Are there any security measures when using my FAB Debit Card internationally?

Yes, FAB employs multiple security measures, such as chip and pin protection, OTPs for online transactions, and fraud monitoring to ensure your card is secure while used internationally.

Q. Can I use my FAB Debit Card at ATMs abroad?

Yes, you can use your FAB Debit Card at ATMs worldwide. However, be aware of any ATM withdrawal fees and the exchange rate applied during the transaction.

Final Thoughts

Enabling international transactions on your FAB Debit Card is a simple yet essential step for those looking to use their cards abroad or for international online purchases. Whether you’re activating the feature through the mobile app, internet banking, customer service, or in person, it’s a quick process.

Just remember to check for any security settings, daily limits, and fees that may apply. With international payments enabled, you’ll have the flexibility and convenience to use your FAB Debit Card wherever you go.

For any specific issues or if you encounter challenges, FAB’s customer service is always available to assist. With a little preparation, you can easily make the most out of your FAB Debit Card on your international ventures.